Refund policy
Refund & Return Policy – Rangika Studio
At Rangika Studio, each product is a hand-painted, one-of-a-kind creation, crafted with care by skilled artisans from Mithila, Bihar.
Due to the handcrafted nature of our products, slight variations in brushwork, motifs, and colors are natural and part of the uniqueness of each piece.
1. Returns & Exchanges
We want you to have a smooth and trustworthy shopping experience.
While we generally do not offer returns or exchanges for reasons such as change of mind or minor variations inherent to handmade products, we are committed to supporting you in case of genuine concerns.
2. Damaged or Defective Products
If you receive a product that is damaged, defective, or incorrect, we will gladly assist you.
You are eligible for:
- ✅ Replacement (subject to availability), OR
- ✅ Store credit / refund (if replacement is not possible)
3. Claim Process
To initiate a claim, please:
- Contact us within 48 hours of delivery Via Email.
- Share:
- Unboxing video
- Clear images of the issue
📧 Email: rangikastudio@gmail.com